By Shabana Bachu and Emily McCrary-Ruiz-Esparza
Is there a right and wrong way to start a professional email? Yes, and yes.
How to write the salutation in a professional email
If you know the person you’re emailing, use their name in the salutation:
If you don’t know who exactly is going to read your email, you can use one of these options:
How to write the first line of a professional email
The first line should establish a connection and/or make the purpose of your email clear. If you have a mutual connection with the recipient, mention them. If you want to schedule a meeting, say so.
Referred by a mutual connection
Cold outreach email
Professional email to a coworker / someone you’re familiar with
Or you can start off with a question: